Symposium 12's agenda: Overcoming Barriers to New WOW

Feb 11, 2012

AGENDA: NEW WOW SYMPOSIUM 12
Overcoming Barriers to New Ways of Working

SUNDAY MARCH 18, 2012

All events at the Sheraton Hotel, 625 El Camino Real, Palo Alto

3:00 – 5:00 Advisory Committee meeting, Sequoia Room

5:30 – 6:00 Welcome Reception, Plaza Courtyard

6:00 – 9:00 Group Dinner, Participant Introductions

 

MONDAY, MARCH 19, 2012

All events at Vallombrosa Center, 250 Oak Grove, Menlo Park. CA

7:45 Transportation from Sheraton Hotel to Vallombrosa Center (Please share rides)

8:00 – 8:30 Breakfast, Dining Room

8:30 – 9:00 Welcome, Logistics, Groundrules - Library

9:00 – 10:30 Presentation: Overcoming Barriers to New Ways of Working: Key learnings from in-depth interviews, Joe, Jim and June 

10:30 – 11:00 Break, Dining Room

10:30 – 11:00 Introduction to the Team Exercise

Over and over, the interviews stressed the importance of data and need for a strong fact base – many are struggling to find good data measurement tools, evidence that isn’t just anecdotal.  Several mentioned the need for good training models, and especially training for local facilities people, in how to implement change management, flexible officing, etc.   Four teams will tackle four challenges and present results on Tuesday afternoon.

  • Team 1: Create a toolkit for collecting data of user behaviors (where, how and when they work, including occupancy rates), work performance for evaluating the results. Be as specific as possible with loads of examples (URLs, screen shots, prototypes, work behavior profiles, benchmark studies, etc.)
  • Team 2: Create a template for making a business case to leadership for new ways of working. The template could include: the business imperative (costs/benefits), governance organization/integration or coordination of IT, HR and CRE aspects, assessment of existing situation as compared to best in class, the process and schedule, potential hurdles and likely solutions, best practices, phases, and costs and schedule estimate, and compelling arguments for getting the leadership to lead from the front.
  • Team 3: Make a new ways of working planning and implementation toolkit for your facility folks. Provide them with a step-by- step implementation guide to help them apply new workplace concepts/new ways of working—starting with vision/objectives, to needs assessment, to optional solutions, to implementation, to evaluation of performance. Be as specific as possible with loads of examples (URLs, screen shots, reference materials – articles, books, etc.)
  • Team 4: Make a new ways of working information toolkit for new users to consider, assess, adapt and transition to new ways of working.  Provide them with the rationale, the costs and benefits, steps, assessment of readiness, optional solutions, examples of other implementations.

Group presentations must be electronic. The goal is to make something really useful that everyone at the symposium can take home and use right away.  Please make sure to provide a copy for posting to website.

11:00-12:00 Presentation of Solutions from Three Different Organizations for Overcoming Barriers 

12:00 - 1:00 Lunch 

1:00 - 2:45 Team Session 1: Clarify Problem and Explore Possible Solutions

2:45 – 3:15 Break

3:15 – 5:00 Team Session 2: Explore and Detail Solutions

5:00 Transportation back to Sheraton (Please share rides)

6:30 Group dinner – location to be announced

 

TUESDAY, MARCH 20, 2012

All events at the Facebook Campus, 1601 Willow Road, Menlo Park, California 94025, Tel: (650) 543-4800

7:45 Transportation from Sheraton to Facebook Campus 

8:00 – 8:30 Breakfast, Facebook Cafeteria

8:30 – 9:30 Sun’s Planning of the Campus – Eric Richert

  • Prior organizational culture
  • Management objectives
  • What we tried to do
  • What worked, what didn’t
  • Moving to Iwork/Open Work 
  • How Open Work impacted facilities design
  • Group discussion

9:30 – 10:00 Break

10:00 – 10:45 Tour of Facebook Campus – John Tenanes

10:45 - 12:00 Facebook’s Renovation of the Campus – John Tenanes

  • Why Facebook selected the Sun Campus
  • Prior organizational culture
  • What they’re trying to do
  • What seems to be working, problems

12:00 – 1:00 Lunch

1:00 – 2:30 Team Session 3: Prepare Presentations

2:30 – 3:00 Break

3:00 – 4:00 Team 1 and 2 Reports

4:00 – 5:00 Team 3 and 4 Reports

5:00 Transportation to Sheraton (Please share rides)

6:30 Group Dinner – location to be announced

 

WEDNESDAY, MARCH 21, 2012

All events at Vallombrosa Center

7:45 Transportation from Sheraton Hotel to Vallombrosa

8:00 – 8:30 Breakfast, dining room

8:30 – 9:30 Social networking – possible next white paper

Roland Openshaw at Pfizer is using social network analysis to understand how teams interact and use space. He has a proposal for how NewWOW could use social network analysis then share the results in the next white paper.

9:30 – 12:00 Organizational Topics

  • Management roles
  • Topic for next symposium
  • Location, dates for next symposium
  • Topics for virtual roundtables
  • Ways to increase sense of community
  • Other services needed

 

 

 

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