New Ways of Working Network

“Conventional marketing wisdom long held that a dissatisfied customer tells ten people. But…in the new age of social media, he or she has the tools to tell ten million.”
- Paul Gillin, author of The New Influencers

Jay Brand sent us a link to a new Harvard Business Review report, (sponsored by SAS) on social media called, "The New Conversation: Taking Social Media from Talk to Action."