Measuring collaboration’s value
Mon, 09/05/2011 - 9:50pm
David Coleman sent us a link to his blog where he discussed the issue of measuring the value of collaboration. He described a recent McKinsey study that calculated the ROI from Web 2.0 and social media technologies. (see our summary, McKinsey study finds Web use yields higher profits, http://www.newwow.net/node/365#comment-1213 )
“McKinsey calls this new class of company the ‘Networked Enterprise,’ “ David notes, “something which NewWoW has been using in their models and symposia for 3 years now.”
David discusses the McKinsey analysis as well as a study by Nick Bontis at Canada’s McMaster University (Intellectual capital ROI:
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